bc35 Privacy Policy and Data Protection
Your personal information at bc35 is stored with the highest level of security. This policy describes with full transparency how we use your information.
1 Introduction and Overview
bc35 (referred to herein as "we", "us", or "the platform") is an online betting and live casino platform operated specifically for users in Bangladesh. When you use our website https://bc35.cam, you provide us with certain personal information. This privacy policy provides a detailed description of how that information is collected, processed, stored, and protected.
We believe that data protection is a fundamental right. Your privacy at bc35 is our highest priority. By reading this policy, you will learn how we manage your information and what rights you have in this regard.
Important Note: This privacy policy applies to all services, products, and features of bc35. By using this platform, you are giving your consent to the terms of this policy.
2 What Information We Collect
Various types of information may be collected from bc35 users. This information falls into two main categories:
2.1 Personal Identity Information
During account registration and verification, we may collect the following information:
- Full name (in Bengali or English)
- Valid email address
- Date of birth (for age verification — the user must be 21 years of age or older)
- National ID card or passport number (for KYC verification)
- Residential address
- Payment method details (bKash, Nagad, Rocket, or bank account details)
2.2 Automatically Collected Information
When you use our platform, certain information may be collected automatically:
- IP address and device identity information
- Browser type and operating system
- Time spent on the platform and usage patterns
- Login time and session information
- Information obtained from cookies and similar tracking technologies
- Transaction history and betting activity information
3 Purpose of Information Use
Collected information is used only for the following legitimate purposes:
Personal information is required to create, verify, and manage your account. This information is used to complete the KYC process.
The necessary financial information is verified to complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
Information is analyzed to ensure platform security and to prevent unauthorized access and financial fraud.
During 24/7 live chat support in Bengali, your account information is used to assist you accurately.
User experience is analyzed to continuously improve the quality of bc35's services.
With your consent, information about bonuses, offers, and promotions may be sent to you by email. This consent can be withdrawn at any time.
4 Cookies and Tracking Technologies
bc35's website uses cookies and similar technologies to enhance your browsing experience and ensure the functionality of the platform.
4.1 Types of Cookies
- Essential Cookies: These cookies are essential for maintaining login sessions and for the core functionality of the platform.
- Performance Cookies: Used to analyze and improve website performance.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytical Cookies: Help to understand user behavior and assist in service improvement.
4.2 Cookie Control
You can disable cookies at any time by changing your browser settings. Please note, however, that disabling certain cookies may limit some functionality of the platform and may affect your login session.
5 Information Sharing with Third Parties
bc35 never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Providers: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banking institutions.
- Technology Partners: Information is shared on a contractual basis with technology service providers used to operate the platform.
- Legal Obligations: Information may need to be shared with authorities in compliance with court orders or applicable laws of Bangladesh.
- Fraud Prevention: Necessary cooperation with relevant authorities to prevent serious financial crimes.
Our Commitment: Beyond the list above, we never disclose your information to any third party. It is our responsibility to keep your privacy fully protected.
6 Data Security Measures
bc35 employs the most advanced technical and organizational measures to protect your information. Our security framework is as follows:
All communication between the website and servers is encrypted via the SSL/TLS protocol.
All sensitive information stored is kept in an encrypted format.
Our systems undergo regular security testing so that any vulnerabilities can be resolved quickly.
Only authorized staff may access user information, in specific situations and in a controlled environment.
While we ensure the highest security measures, no method on the internet is 100% secure. We therefore always advise you to use a strong password and not to share your login details with others.
7 Data Retention Period
bc35 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
- All information is retained for as long as the account remains active.
- Even after an account is closed, certain information may be kept for a defined period for financial security and legal compliance.
- Transaction-related information is retained in accordance with applicable financial regulations.
- Information may be retained for an extended period if required for legal claims or dispute resolution.
- At the end of the defined period, information is securely deleted or anonymized.
8 User Rights
As a user of bc35, you have the following rights over your personal information:
8.1 Right of Access
You have the right to know what information we hold about you. You can contact our support team at any time to request a copy of your information.
8.2 Right to Rectification
If there is any inaccuracy or incompleteness in your information, you may request that it be corrected. We will endeavor to make the correction as quickly as possible.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained for a defined period for legal, financial, and security reasons.
8.4 Right to Object to Processing
You have the right to opt out of marketing messages and promotional communications. Contact our support team to stop such communications.
8.5 Right to Data Portability
You have the right to receive your personal information in a structured, commonly used format.
To exercise any of the above rights, please contact our support team via live chat or email. We generally respond to requests within a reasonable time of receipt.
9 Protection of Minors
bc35 is for persons aged 21 or older only. We do not knowingly collect any information from minors. Age verification is mandatory at the time of account registration.
If we become aware that information from a minor has been collected inadvertently, we will immediately delete that information and close the associated account.
10 Policy Changes and Updates
bc35 may update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date at the top of the page will be changed.
For significant changes, we will notify you by email or via a notification when you log in to the platform. Continued use of the platform after changes means you have accepted the updated policy.
We recommend that you review this page regularly so that you remain informed about the latest privacy policy.
11 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
Privacy Contact
24/7 live chat support (in Bengali)
Email: [email protected]
We generally respond to all requests within a reasonable time.