bc35 Full Terms and Conditions

1 General Introduction

These Terms and Conditions ("Terms") form a legally binding agreement between the bc35 platform and the user ("you" or "user"). By visiting the bc35 website, creating an account, or using any of our services, you are considered to have read, understood, and agreed to these Terms in full.

bc35 is an online betting and casino platform that offers cricket betting, slot games, live casino, bingo, handball, and a range of other gaming options for users in Bangladesh. Our services are available to eligible-age users only.

If you do not agree with any part of these Terms, please stop using our platform. bc35 reserves the right to change these Terms at any time; continued use of the platform after any change will be taken as acceptance of the updated Terms.

2 Definitions

The following words are used with specific meanings in these Terms:

"Platform"

The bc35 website, mobile version, and all services provided through them.

"Account"

A personal gaming account registered on bc35 by the user, protected by a login identifier and password.

"Wallet"

The internal balance within an account where deposited funds, bonuses, and winnings are held.

"Bonus"

A promotional financial benefit provided by bc35 that can be withdrawn subject to meeting specific wagering requirements.

"Bet"

A financial wager placed on the outcome of a game or event.

"KYC"

Know Your Customer — an identity verification process that ensures account security and financial transparency.

3 Account Registration and Eligibility

3.1 Age Requirement

To create an account on bc35 and use any gaming service, you must be 21 years of age or older. Any attempt by a minor to create an account is strictly prohibited, and bc35 reserves the right to immediately close such an account and forfeit any balance.

3.2 One Account Per Person

Each user may operate only one account. Creating multiple accounts under the same person, household, or residential address is strictly prohibited. If multiple accounts are detected, all related accounts will be closed and any winnings or bonuses will be forfeited.

3.3 Accuracy of Information

You must provide accurate and complete information at the time of registration, including:

• Full name (as shown on your National ID)
• Date of birth
• A valid mobile number
• Email address (where applicable)
• Details of your preferred payment method

Providing false or misleading information is a breach of these Terms and may result in account closure.

3.4 Identity Verification (KYC)

bc35 may request identity verification at any time. This may include a copy of your National ID (NID) or passport, proof of ownership of a mobile banking account, and proof of address if required. Withdrawals may be placed on hold until verification is complete.

4 Account Security and Responsibility

It is your responsibility to keep your account login details completely confidential. You should not share your login details with any third party.

• Use a strong password made up of a combination of numbers, uppercase and lowercase letters, and special characters.
• If you log in from another person's device, make sure you log out at the end of the session.
• If you suspect any unauthorised access to your account, notify our support team immediately.
• bc35 will never ask for your password by email or chat — any such message should be treated as suspicious.

You are personally responsible for all activity carried out from your account. bc35 is not liable for any loss resulting from misuse or unauthorised use of your account, unless it can be shown that the failure was on bc35's part.

5 Deposit and Withdrawal Policy

5.1 Deposit Terms

The following payment methods are accepted for depositing funds on bc35: bKash, Nagad, Rocket, and direct bank transfer. The minimum deposit amount for each method is ৳100.

• Only use a payment method registered in your own name.
• Third-party payment methods are not accepted and any such funds will be returned.
• Deposited funds can be used for betting as soon as they appear in your account.

5.2 Withdrawal Terms

The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳800.
• Withdrawal processing time: 30 minutes to 3 hours.
• The number of withdrawal requests per day may be limited.
• The maximum weekly withdrawal limit is set by bc35 and may be changed as needed.
• Withdrawals are generally processed to the same payment method used for the deposit.

5.3 Withdrawal Suspension

bc35 may place a withdrawal on hold if KYC verification is pending, bonus wagering requirements have not been met, an investigation is ongoing on the account, or fraud is suspected. Such cases will be resolved through the support team.

6 Bonuses and Promotional Offers

6.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to ৳20,000. After claiming this bonus, wagering requirements apply — the total bonus amount must be wagered 15 times before the bonus funds can be withdrawn.

6.2 General Bonus Terms

• Each bonus offer must be used within a specified period. Once the period expires, the bonus will be forfeited.
• The maximum single bet amount placed using bonus funds must stay within the limit set by bc35.
• Real money and bonus money are tracked separately until bonus requirements are met.
• Using multiple bonuses at the same time is generally not possible unless explicitly stated.
• bc35 may modify, suspend, or cancel any bonus at its discretion.

6.3 VIP Program

The bc35 VIP program has three tiers — Bronze, Silver, and Gold. Promotion is automatic based on regular gaming activity. VIP cashback is paid out every week.

7 Betting and Gaming Rules

7.1 Betting Process

All bets on bc35 are finalised before the relevant event or game begins. Once a bet is accepted it generally cannot be cancelled, though in-play betting may be available in some cases. bc35 reserves the right to cancel any bet accepted in error due to a system fault.

7.2 Event Cancellation

If a cricket or handball match is cancelled, postponed indefinitely, or completed outside the scheduled timeframe, bc35 will make a decision on the affected bets in accordance with its own rules. In most cases, bets on cancelled matches are voided and the original stake is returned.

7.3 Odds Changes

The odds at the time a bet is accepted will apply. Any subsequent change in odds will not affect an accepted bet. If abnormal or clearly incorrect odds are displayed due to a technical issue on the website, the affected bets may be declared void.

7.4 Game Fairness

All games on bc35 run on certified software from trusted providers. The Random Number Generator (RNG) is verified and fair play is ensured on our platform.

8 Prohibited Activities

The following activities are strictly prohibited on the bc35 platform:

• Any form of cheating, fraud, or corruption.
• Placing bets using bots, automated software, or artificial intelligence.
• Bonus abuse — for example, placing opposing bets to complete bonus wagering without risk.
• Creating multiple accounts or using another person's account.
• Identifying and exploiting vulnerabilities or bugs in any game or betting system.
• Using the platform for money laundering or any other illegal financial activity.
• Operating an account on behalf of, or for use by, a minor.
• Attempting to gain unauthorised access to the platform's security systems.

If any of the above activities are proven, the account will be closed immediately, all balances and winnings will be forfeited, and legal action will be taken if necessary.

9 Responsible Gaming

bc35 is committed to responsible gaming. We believe gaming should be a form of entertainment, not a source of financial difficulty.

9.1 Setting Limits

Users can set the following limits on their own accounts:

• Daily, weekly, or monthly deposit limits.
• Betting limits.
• Voluntary account suspension for a set period.
• Permanent self-exclusion.

9.2 Support

If you feel that gaming is having a negative impact on your life, you will find more information on our Responsible Gaming page. Our 24/7 live chat support team is always available to help.

10 Privacy & Data Protection

bc35 places the highest importance on the privacy of users' personal information. We use your data only for providing services, managing accounts, and ensuring security.

• Your personal information is never sold to third parties.
• Financial transaction data is protected by SSL encryption.
• Certain information may be shared with relevant authorities to comply with legal obligations.
• To read our full privacy policy, visit the Privacy Policy page.

Our policy on the use of cookies is described in detail in our privacy policy. By using our services, you are consenting to the use of cookies.

11 Account Suspension & Closure

11.1 Suspension by bc35

bc35 may suspend or close an account without prior notice in the following circumstances:

• Violation of any clause of the Terms and Conditions.
• Suspicion of fraud or deception.
• Failure to complete KYC verification or providing false information.
• Prolonged inactivity on the account.
• Legal directive or order from a regulatory authority.

11.2 Closure by the User

You may request closure of your account at any time through our support team. Any remaining valid balance may be withdrawn before the account is closed; however, bonus funds will be forfeited if wagering requirements have not been met.

12 Limitation of Liability

bc35 strives to maintain the highest service standards, but is not responsible for the following:

• Service disruptions caused by internet outages or third-party network issues.
• Service unavailability during unplanned server maintenance.
• Interruption to game sessions due to issues with the user's device or software.
• Indirect, incidental, or consequential damages.
• Any situation arising from a user's violation of the Terms and Conditions.

If any technical error results in abnormal betting outcomes, bc35 reserves the right to review that transaction and correct or void it.

13 Changes to Terms and Conditions

bc35 reserves the right to amend these Terms and Conditions at any time. In the case of significant changes, we will post a notice on the platform or inform you via your registered email.

• Continued use of the platform after any changes will be considered acceptance of the updated Terms and Conditions.
• If you do not agree to the updated Terms and Conditions, you may request closure of your account.
• The latest version of the Terms and Conditions will always be published on this page.

14 Contact & Complaints

If you have any questions or complaints regarding the Terms and Conditions, please contact us. We take every complaint seriously and work toward a fair resolution.

• 24/7 Live Chat: Instant support in Bengali via the bc35 website.
• Email: [email protected]

When submitting a complaint, please contact us with your account details, the date and time of the event, and a detailed description of the issue. We are committed to finding an effective resolution.

If your complaint is not resolved through our internal process, you always retain the right to exercise your legal options. Even if any clause of these Terms and Conditions is found to be unenforceable, the remaining clauses will continue to be in effect.